Privacy Policy
This Privacy Notice for Streamline Surf ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services").
- Visit our website at streamlinesurf.com or any website of ours that links to this Privacy Notice
- Use Crypto Support, your one-stop website for all crypto related issues
- Engage with us in other related ways, including any marketing or events
If you have questions or concerns, please contact us at [email protected].
Summary of Key Points
- We may process personal information depending on your interaction with our services.
- Some information may be considered sensitive and is processed only with your consent or as permitted by law.
- We do not collect information from third parties.
- We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law.
- We may share information in specific situations and with specific third parties.
- We have organizational and technical measures to protect your information, but no method is 100% secure.
- Your rights depend on your location and applicable privacy law.
- You can exercise your rights by submitting a data subject access request or contacting us.
1. What Information Do We Collect?
We collect personal information that you provide to us when you express an interest in our products and services, participate in activities, or contact us. This may include:
- Contact or authentication data
- Sensitive information (with your consent or as permitted by law)
All personal information you provide must be true, complete, and accurate. Notify us of any changes.
2. How Do We Process Your Information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your explicit consent.
- Respond to user inquiries/support
- Send administrative information
- Fulfill and manage orders
- Protect vital interests
3. What Legal Bases Do We Rely On?
We only process your personal information when we believe it is necessary and we have a valid legal reason under applicable law, such as your consent, compliance with laws, contractual obligations, protection of rights, or legitimate business interests.
Legal bases under GDPR/UK GDPR
- Consent
- Performance of a contract
- Legal obligations
- Vital interests
Legal bases under Canadian law
- Express or implied consent
- Other exceptions as permitted by law
5. How Long Do We Keep Your Information?
We keep your information as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless otherwise required by law. When no longer needed, we delete or anonymize your information.
6. How Do We Keep Your Information Safe?
We implement reasonable technical and organizational security measures to protect your information. However, no method is 100% secure. Transmission of personal information is at your own risk.
7. Do We Collect Information from Minors?
We do not knowingly collect or market to children under 18 years of age. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
8. What Are Your Privacy Rights?
Depending on your location, you may have rights to access, rectify, erase, restrict, or object to the processing of your personal information. You may also have the right to data portability and to withdraw consent at any time. Contact us to exercise these rights.
9. Controls for Do-Not-Track Features
Most browsers and some mobile devices include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT signals. We honor Global Privacy Control (GPC) signals for opt-out requests where required by law.
10. US Residents' Privacy Rights
If you are a resident of certain US states, you may have rights to access, correct, delete, or opt out of the sale or sharing of your personal information. See the full policy for details and contact us to exercise your rights.
Categories of Personal Information We Collect
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, IP address, email address, and account name | No |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | No |
| C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | No |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | No |
| E. Biometric information | Fingerprints and voiceprints | No |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | No |
| G. Geolocation data | Device location | No |
| H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | No |
| I. Professional or employment-related information | Business contact details, job title, work history, and professional qualifications | No |
| J. Education Information | Student records and directory information | No |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | No |
| L. Sensitive personal Information | No |
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of customer support, surveys, contests, or service delivery.
Your Rights
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data for targeted advertising, sale, or profiling
To exercise these rights, contact us by submitting a data subject access request or emailing [email protected].
11. Updates to This Notice
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. We encourage you to review this notice regularly.
12. Contact Us
If you have questions or comments about this notice, email us at [email protected] or contact us by post at:
Streamline Surf
Mountain Rd
West Bath, ME 04530
United States
13. Review, Update, or Delete Your Data
Depending on your location, you may have the right to request access to, correct, or delete your personal information. To make a request, please fill out and submit a data subject access request or contact us using the details above.